Privacy Policy
Your privacy matters to us. We are committed to protecting your personal information and being transparent about how we collect, use and safeguard it.
- Your Data Our Priority !!!!
Effective Date: 30th June 2026
At Saraf Creations, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, disclose and protect information when you visit our website, contact us, or use our digital services.
By using our website, you acknowledge that you have read this Privacy Policy. Where applicable law requires consent for specific processing activities, we will seek that consent separately.
1. Information We Collect
Depending on how you interact with our website and services, we may collect the following information:
A. Personal and Contact Information
– Name and business name.
– Email address and mobile or telephone number.
– Business address or location, where relevant.
– Information you provide through contact forms, enquiry forms, email, WhatsApp or other communication channels.
B. Business and Project Information
– Website requirements, project briefs and service preferences.
– Domain name or hosting details you ask us to manage.
– Logos, images, documents and other materials you voluntarily provide for a project.
– Information required to provide website design, development, SEO, content creation, digital visiting cards and related services.
C. Technical Information
When you visit our website, certain information may be collected automatically, depending on the tools and settings we use. This may include your IP address, browser type, device information, pages visited, approximate location, referral source and date or time of access.
D. Payment and Transaction Information
If you purchase our services, we may maintain records of invoices, payments and transaction references. Where payments are processed through a third-party payment provider, payment details may be collected and processed directly by that provider according to its own privacy policy.
We do not intend to collect information that is unnecessary for providing our services.
2. How We Use Your Information
We may use your information to:
– Respond to enquiries and provide quotations.
– Understand your business requirements and recommend suitable services.
– Deliver, maintain and support websites and digital services.
– Assist with domain registration, hosting setup, website migration and related technical tasks.
– Communicate project updates, approvals, invoices and support information.
– Process payments and maintain business records.
– Improve our website, services, user experience and marketing activities.
– Protect our website against spam, fraud, misuse and security threats.
– Meet applicable legal, accounting and regulatory obligations.
We will not use your personal information for unrelated purposes without an appropriate lawful basis or consent where required.
3. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand visitor activity and measure performance.
Depending on the tools enabled on our website, these may include:
– Essential cookies needed for basic website functionality.
– Preference cookies that remember settings.
– Analytics cookies that help us understand how visitors use our website.
– Marketing or advertising cookies, if advertising tools are implemented.
You can manage cookies through your browser settings. Where required, we will provide a suitable cookie notice and obtain consent before using non-essential cookies or similar technologies.
Disabling certain cookies may affect some website features.
4. Sharing of Information
Saraf Creations does not sell your personal information to third parties.
We may share information only when reasonably necessary for providing our services, operating our website or meeting legal obligations. Recipients may include:
– Hosting and infrastructure providers: For website hosting, domain management, backups and technical support.
– Communication providers: For email, telephone, WhatsApp or other customer communications.
– Analytics and marketing providers: If we use tools to understand website traffic or manage advertising.
– Payment providers: To process payments where applicable.
– Professional advisers and authorities: Where required for legal, accounting, security or regulatory purposes.
We aim to share only the information reasonably necessary for the relevant purpose. Third-party providers may process information under their own terms and privacy policies.
5. Third-Party Services and External Links
Our website or services may use or link to third-party platforms, including hosting providers such as Hostinger, domain registrars, website plugins, analytics services, social media platforms and payment gateways.
When you use these services, your information may be handled under the privacy policies and terms of the respective providers. Saraf Creations does not control the independent privacy practices of third-party websites or services.
We recommend reviewing the relevant provider’s privacy policy before submitting personal information to it.
6. Domain Registration and Web Hosting
When you request domain registration, hosting or related services, we may need to collect and share certain information with the relevant registrar, hosting provider or technical service provider to complete your request.
The information required may include your name, contact details, domain name and other details required by the provider.
Domain registration and hosting services are subject to the terms, policies, eligibility requirements and technical processes of the respective providers. Please avoid sharing passwords or other sensitive access details through unsecured channels.
7. Data Storage and Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Policy, provide requested services, maintain business and financial records, resolve disputes, protect our legitimate interests or comply with applicable law.
Retention periods may vary depending on the type of information and the nature of the service. When information is no longer required, we will take reasonable steps to delete it or otherwise dispose of it securely, subject to applicable legal requirements and legitimate retention needs.
8. Data Security
We take reasonable measures designed to protect personal information against unauthorised access, disclosure, alteration, loss or misuse.
Depending on the services involved, these measures may include access controls, secure hosting configurations, software updates, restricted access to project information and appropriate backup practices.
However, no website, online service or method of electronic transmission can be guaranteed to be completely secure. You should avoid sending passwords, payment credentials or other sensitive information through public or unsecured channels.
9. Your Privacy Choices and Rights
Subject to applicable law, you may contact us to:
– Ask what personal information we hold about you.
– Request correction of inaccurate or incomplete information.
– Request deletion of information that we no longer need to retain.
– Withdraw consent where processing is based on consent.
– Object or raise concerns about certain uses of your information, where applicable.
– Ask questions or raise a complaint about our privacy practices.
We may need to verify your identity before acting on a request. Some information may need to be retained where required by law or for other lawful purposes.
To make a privacy-related request, contact us using the details provided in the Contact Us section below. We will review and respond to requests in accordance with applicable law.
10. Children’s Privacy
Our website and services are intended primarily for businesses and general users. We do not knowingly seek to collect personal information from children in circumstances where parental consent or other safeguards are required.
If you believe a child has provided personal information to us inappropriately, please contact us so that we can review the matter and take appropriate action.
11. Communications and Marketing
We may contact you to respond to an enquiry, provide a quotation, discuss a project, deliver a service or send important service-related updates.
We will send promotional communications only where permitted by applicable law and, where required, with your consent. You may ask us to stop sending promotional communications at any time.
Opting out of marketing messages will not prevent us from sending essential communications related to an active project, transaction or service.
12. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our services, website features, technology, business practices or applicable laws.
The updated version will be published on this page with a revised Effective Date. We encourage visitors to review this page periodically.
Where required by applicable law, we will provide notice of material changes or obtain consent for relevant changes in processing.
13. Contact Information
For questions about these Terms & Conditions, quotations, service scope or project arrangements, please contact us:
- Business Name:- Saraf Creations
- Website:- https://www.sarafcreations.com
- Email:- info@sarafcreations.com
- Phone/WhatsApp:- +919313143988
- Business Address:- 56/33, Shatranji Mohal, Saraf Niwas, Kanpur, Pin Code – 208001, Uttar Pradesh, India
Privacy Enquiries
Please use the above contact details and mention “Privacy Policy Request” in your message so that we can identify and review your request.